Minimums, bulk pricing, delivery, private label and what happens when something arrives wrong. If it is not here, contact us.
Minimums, pricing and how the price breaks work.
One. There is no minimum on shirts.com — a single custom printed shirt costs the same per unit as the first shirt of any order. Volume pricing starts at 12 of the same shirt, and bigger runs get a custom bulk quote.
It depends on the blank and the quantity. A Gildan 64000 tee is $34.99 for a single shirt, $33.99 each from 12, $32.99 from 24 and $30.99 from 48; bigger runs get a custom quote. The bulk calculator prices any quantity against the same tier table checkout uses, so what you see is what you pay.
Yes. Price breaks are calculated across the whole order, not per line. Fifty smalls and a hundred larges of the same shirt is a 150-piece order and it prices like one.
How it is made, and when it arrives.
Most orders leave within 3–5 business days, plus carrier transit. Very large runs over 150 pieces typically add a few days for setup and curing. You get tracking by email the moment the parcel is scanned.
Everything prints DTG — direct-to-garment. Water-based ink is laid straight into the fibre, so the print stays soft with no plastic feel, and any number of colors costs the same. A photograph costs what a one-color logo costs.
It also means no screens and no setup fee, so there is no minimum order. Most printers need fifty pieces before they will start; we will print one.
Which placements are available depends on the garment — most tees support front, back, both sleeves and an inside label. The Design Studio shows the real options for whichever blank you pick, read from the printer's own specification rather than assumed.
Whose name is on the garment.
Every shirt we print ships under the Shirts.com brand. For full private label under your brand — your own sewn-in woven label, hem tag and packaging — talk to us about a bulk run and we will quote it properly.
When something is wrong, or you change your mind.
No refunds unless there's a defect or print issue (every item is printed to order). A defect or print issue gets a free reprint or a refund; size and change-of-mind are not refundable.
We reprint it free and you do not send anything back. Start a return from your order and attach a photo; low-value defect claims are approved automatically and a replacement goes into production straight away.
Yes, as long as it has not entered production. Open your order and hit cancel — we stop the print job with the printer and refund you automatically. Once a shirt is being printed it cannot be cancelled, because it is already made.
Custom printed items are made to order, so they are not resellable and are not covered by a standard change-of-mind return. Check the sizing guides before ordering — and if you are unsure, ask us first. Anything faulty, damaged or printed wrong is always our problem, not yours.
You buy from Shirts.com. Billing by az.com. Your card statement will show SHIRTS.COM. Every order also gets an emailed receipt from Shirts.com.
Real people read the contact form, and bulk enquiries get a firm quote rather than a brochure.